Help Center › Security Keys (WebAuthn)

Security Keys (WebAuthn)

Security keys let you sign in using a hardware token, passkey, or platform authenticator (such as Touch ID or Windows Hello) instead of typing a one-time code. Once registered, you interact with the key when your browser prompts you — no code to copy.

Registering a security key

  1. Sign in and click the gear icon in the top navigation bar to open Account Settings.
  2. Under Security Keys, click Register New Key.
  3. Enter a name for the key. The name is pre-filled based on your browser and operating system (for example, “Chrome on Mac”) — change it to anything that helps you identify the key later.
  4. Click Register Key and follow your browser's prompt: insert a hardware token and tap it, or use your platform authenticator (Touch ID, Face ID, Windows Hello).
  5. The key appears in the list with its name and the date it was registered.
Tip: You can register more than one key. Registering a second key as a backup means you won't be locked out if one device is unavailable.

Signing in with a security key

  1. Enter your email address and password and click Sign In.
  2. When the second-factor prompt appears, use your registered key when your browser prompts you.
  3. You are signed in immediately — no code to type.

Removing a security key

  1. Click the gear icon to open Account Settings.
  2. Under Security Keys, find the key you want to remove and click Remove.
  3. Confirm the removal when prompted.
Note: Once removed, that key can no longer be used to sign in. Make sure you have another sign-in method available before removing a key.